Privacy Policy

Last updated: 31 March 2026

Scandinavian Food & Beverages Pvt Ltd ("FIKA B'LORE", "we", "us") operates the website fikablore.com. This policy explains how we collect, use, and protect your personal information in accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (India).

Information We Collect

When you place an order or contact us, we may collect:

  • Name, email address, phone number
  • Delivery address
  • Payment confirmation details (UPI transaction references)
  • Order history and preferences

We also collect standard website analytics data (pages visited, device type, location) through Shopify Analytics and Google Analytics to improve our service.

How We Use Your Information

  • To process and deliver your orders
  • To communicate about your order status via email or WhatsApp
  • To respond to enquiries and support requests
  • To improve our website and products
  • To send occasional updates about new products or seasonal offerings (only if you opt in)

Data Sharing

We do not sell, trade, or rent your personal information. We share data only with:

  • Shopify: Our e-commerce platform, which processes order data
  • Delivery partners: Name and address for order fulfilment
  • Payment processors: Transaction verification only
  • Google Analytics: Anonymised website usage data

Data Security

Your data is stored securely on Shopify's infrastructure, which uses industry-standard encryption (SSL/TLS). We restrict access to personal information to authorised personnel only.

Your Rights

Under Indian data protection law, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal retention requirements)
  • Withdraw consent for marketing communications at any time

Cookies

Our website uses essential cookies for cart functionality and analytics cookies to understand how visitors use the site. You can disable cookies in your browser settings, though this may affect site functionality.

Contact

For any privacy-related questions or requests, contact us at:

Email: sales@fikablore.com
Phone: +91 6364 524 756
Address: Scandinavian Food & Beverages Pvt Ltd, The Farm, RocknRoss, Bettahalsoor, Bengaluru, Karnataka 562157