Refund Policy

Last updated: March 2026

At FIKA B'LORE, we bake our products fresh and deliver them directly to our customers in Bangalore. Because our products are perishable, the following refund and return conditions apply.

Perishable Products

All items sold by FIKA B'LORE are freshly baked and intended for immediate consumption. Due to the perishable nature of our products, we do not accept returns once an order has been delivered.

Damaged or Incorrect Orders

If your order arrives damaged, incomplete, or incorrect, please contact us as soon as possible so we can resolve the issue.

To request a refund or replacement, please email us within 12 hours of delivery and include:

• Your order number

• A description of the issue

• A photo of the product (if applicable)

We will review the request and may offer a replacement, store credit, or refund where appropriate.

Refund Processing

If a refund is approved, it will be processed to your original payment method. Processing times may vary depending on your payment provider but typically take 5–10 business days.

Order Changes and Cancellations

Orders for freshly baked products may enter production shortly after being placed. Because of this, order changes or cancellations may not always be possible once the order has been confirmed.

If you need to modify or cancel an order, please contact us as soon as possible.

Delivery Issues

Customers are responsible for providing accurate delivery information.

If a delivery cannot be completed due to:

• incorrect address information

• inability to contact the recipient

• restricted access to the delivery location

the order may not be eligible for a refund.

Contact Us

If you have any questions regarding refunds or your order, please contact us at:

FIKA B'LORE
Bangalore, India
Email: sales@fikablore.com